Pump not running? Heater won't heat? Jets weak or dead? Error codes on the panel? We troubleshoot every component, find the actual cause, and fix it — not just the symptom.
Hot tub problems are often interconnected. A "heater issue" might actually be a flow switch problem. Weak jets could be a clogged filter, a failing pump, or an air lock in the plumbing. We don't guess — we systematically test each component to find the real cause.
Once we know what's wrong, we give you an honest recommendation. If a $50 part fixes the problem, that's what we'll tell you. We don't push unnecessary replacements to inflate the bill.
We service all major hot tub brands including Jacuzzi, Hot Spring, Sundance, Bullfrog, Caldera, and more.
Circulation pumps, jet pumps, and booster pumps. We repair seals, bearings, and impellers or replace the full unit when needed.
Won't heat, overheating, or error codes? We diagnose heating elements, thermostats, flow switches, and pressure sensors.
Weak jets, stuck jets, or no air. We fix diverter valves, air controls, jet body replacements, and air lock issues.
Error codes, unresponsive controls, GFCI tripping, and wiring issues. We diagnose and repair or replace control boards and sensors.
Visible leaks, water loss, and wet equipment areas. We locate the leak source and repair unions, manifolds, and pipe connections.
Waterlogged covers, cracked shells, broken hinges, and damaged cover lifters. We repair or replace to keep your spa insulated and protected.
We also offer regular hot tub service visits, drain and fill, and winterization.
Pump failures, heater issues, jet malfunctions, control panel errors and error codes, plumbing leaks, electrical problems, GFCI tripping, cover damage, and shell repairs. We work on all major brands.
Common signs: water won't heat, jets are weak or not working, pump makes unusual noises, error codes on the display, visible leaks, GFCI breaker keeps tripping, or water quality problems that don't respond to chemical treatment.
If the shell and frame are solid, most component failures (pumps, heaters, control boards) are worth repairing — it's significantly cheaper than replacement. We'll give you an honest assessment of your specific situation.
Yes — Jacuzzi, Hot Spring, Sundance, Bullfrog, Caldera, Master Spas, and most other residential and commercial brands.
Yes — we handle all pool repairs including cracks, tile, pipes, and equipment. We also do pump repair and pump installation.
Join homeowners across Peabody, Danvers, Beverly, and the North Shore who trust North Shore Pool Boys.